Introduction
Signals.to ("Signals", "we", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data.
Data We Collect
Account Data
When you sign up, we collect your email address and name to create and manage your account.
Integration Data
When you connect third-party platforms (Stripe, Gmail, Google Calendar, CRM systems), we import event metadata into your Signals account. This includes:
- Stripe: Invoice amounts, subscription statuses, payment dates, and customer emails
- Gmail: Email subjects, sender/recipient addresses, and timestamps (message bodies are processed for signals but not stored)
- Google Calendar: Event titles, attendee emails, and meeting times
- CRM: Contact names, deal stages, notes, and associated emails
Usage Data
We collect standard usage data including page views, feature usage, and performance metrics to improve the product.
How We Use Your Data
- To provide the Signals service and display unified customer timelines
- To generate AI-powered signals and insights about your customers
- To send transactional emails (account confirmations, billing receipts)
- To improve the product based on aggregate usage patterns
We do not sell your data to third parties. We do not use your data to train AI models.
Data Retention
- Active account data is retained as long as your account is active
- When you delete a customer from Signals, all associated events and facts are permanently removed within 24 hours
- When you cancel your account, your data is accessible in read-only mode for 30 days, then permanently deleted
Security
We use industry-standard security measures including encryption at rest and in transit, secure credential storage, and regular security reviews.
Your Rights
You have the right to:
- Access your data
- Export your data
- Delete your data (individual customers or entire account)
- Opt out of non-essential communications
Contact
For privacy questions, contact us at [email protected].